1、According to customer needs, to help customers choose a reasonable configuration of equipment, provide a detailed technical solutions.
2、According to customer process requirements design specific sterilization procedures.
3、Provide equipment validation plan.

Sale

1、Free of charge is responsible for the goods to the designated site.
2、Provide guidance on equipment installation and on-site commissioning of equipment.
3、Provide a variety of forms of personnel training.
4、GMP verification documents and services provided for free equipment.
5、Free testing service, professional engineer tracking service.
6、At any time to your company's technical questions for a written or oral solution.

Customer service

1、Since since the date of acceptance is signed, the machine warranty period is 12 months, during the warranty period, provided free of charge wearing parts, the warranty only charge the parts cost.
2、Responsible for training technical personnel, operators and maintenance personnel, send experienced technicians to the site installation and commissioning, to ensure the normal operation of the equipment.
3、During using the entire equipment, such as a fault, in two hours to respond; for maintenance personnel, I assure sent within two working days arrived at the demand side using the scene to deal with.